Telephone bill
My residential telephone 8919817 has not been billed in the last two months of June and July 2007. In spite of my reminder last month, the telephone revenue department did not send any bill, though they had promised to send the June 2007 bill by July 25, 2007. The previous experience that I had was a disconnection of the line for non-receipt of three months' bills which were for February, March and April 2007. A computerised bill was received for May 2007 and promptly paid. In spite of payment for May 2007, the line suffered discontinuity for non-payment of earlier three months for which no bills were issued. A good deal of effort had to be undertaken by the undersigned to obtain the pending bills from the Sector 9 office of the divisional engineer of the telephone revenue. When the bill was issued for the arrear months, payment was instantly made by me, and connection was restored after a good deal of effort.
Non receipt of bills during the last two months is also likely to lead to the same situation, as in the past in spite of reminders and follow ups. Regularity in issuance of computerised bills as with other areas of TNT should be a routine affair.
The authorities concerned are requested to look into the matter on an urgent basis. An early response from the board in this respect will greatly relieve future difficulties of the subscribers.
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