Card use recovers slowly
Card transactions for e-commerce purchases increased slightly in August following a slump in July, when people were reluctant to place orders after it emerged that a few online platforms were scamming people.
14 October 2021, 18:00 PM
E-commerce scams: Complaint resolution system on cards
Amid a deluge of complaints against some beleaguered e-commerce companies, the e-Commerce Association of Bangladesh (e-CAB) and Access to Information Programme (a2i) have stepped up to build a digital system that will automatically receive and settle customer grievances.
12 October 2021, 18:00 PM
Biggest hike in LPG price to date
Bad news comes in threes, it is often said.
10 October 2021, 18:00 PM
Burgeoning local demand to spur call centre business
The country’s call centre industry is set to undergo fast growth as the government alongside private entities such as banks has started to provide many services through helplines.
6 October 2021, 18:00 PM
Facebook outage hits entrepreneurs hard
Monday night’s six-hour Facebook outage hit thousands of F-commerce entrepreneurs in the country as they neither could promote their products nor make deals during that period.
5 October 2021, 18:00 PM
Officials to be trained to speed up project implementation
The finance ministry is initiating a training programme on procurement and financial management procedures for officials of the Health Service Division (HSD) in a bid to improve their efficiency.
29 September 2021, 18:00 PM
Big promise, bigger deception
It calls its hefty discount offers tornado, typhoon, kalbaishakhi (Nor’wester), conflagration and Tufan (hurricane) and sells mobile phones, flats, cars and whatnot.
27 September 2021, 18:00 PM
Remedy exists in law to recoup customers’ money
There are ways for online shoppers to get back their money stuck with some e-commerce platforms under the existing laws. But they will have to abandon the hope of retrieving all of their funds, said a legal expert.
25 September 2021, 18:00 PM
Another e-commerce scam unfolding
Qcoom has suspended its physical operations after hundreds of customers thronged its office in Dhaka, demanding products or refunds amid the e-commerce platform’s failure to make deliveries within the promised dates despite receiving payments in advance.
23 September 2021, 18:00 PM
Chorus of complaints against rogue e-commerce firms
Lured by hefty discounts at e-commerce platform Eorange, Md Sahedul Islam, a private firm employee with a Tk 15,000 monthly income, borrowed Tk 13 lakh from family members, relatives and colleagues to make advance payments for five motorcycles in May and another three in June.
20 September 2021, 18:00 PM
Laws inadequate to protect rights of e-commerce customers
Existing laws need to be amended while new ones formulated to establish a robust system of clear, enforceable rules creating obligations on e-commerce platforms to adhere to a set of uniform rules on payment and delivery.
19 September 2021, 18:00 PM
State enterprises’ profit drops 21pc
The profits of state-owned enterprises plummeted in the last fiscal year as their incomes took a beating from the economic downturn caused by the coronavirus pandemic.
19 September 2021, 18:00 PM
Contactless cards gaining traction amid Covid, digital push
Banks and non-banks are increasingly introducing contactless credit cards in Bangladesh as the tap-and-pay technology allows users to make payments digitally and avoid close contact with the staff of stores during in-person purchases.
15 September 2021, 18:00 PM
Suffering lingers for duped e-commerce customers
Md Nabid Rahman, employed at a private company in Dhaka, made a payment of Tk 12.5 lakh to e-commerce platform Dhamaka in March for two motorcycles and other products which were on offer at hefty discounts.
13 September 2021, 18:00 PM
Customers suffer as Nagad blocks accounts alleging suspicious transactions
A number of customers of Nagad have alleged that they were facing troubles in carrying out transactions on their accounts as the mobile financial service provider has suspended them on suspicion of unusual transactions with e-commerce platforms.
7 September 2021, 18:00 PM
ShopUp raises $75m in investment
The country’s largest business-to-business (B2B) e-commerce platform, ShopUp, yesterday said it raised $75 million or nearly Tk 640 crore in its latest round of fund-raising as it looks to ramp up its operation by bringing small neighbourhood groceries and small retail shops online.
7 September 2021, 03:14 AM
Consumer complaints rising
Rights violations have compounded sufferings of consumers in Bangladesh, with the number of complaints rising a staggering 61 per cent in the span of a year.
5 September 2021, 18:00 PM
Tourism coming out of woods
Business of hotels and resorts in tourist destinations is rebounding slowly as the Delta Covid-19 variant and dengue have turned customers very cautious over whether they would go on holidays.
26 August 2021, 18:00 PM
Autogas use on the way up
The number of refuelling stations for liquefied petroleum gas (LPG) or autogas and its consumption are growing fast with the big LPG players ramping up their operations as the government looks to cut dependency on other fossil fuels.
25 August 2021, 18:00 PM
Hi-tech relief from perennial pain
Getting her period at work has always made garment worker Roksana Aktar uncomfortable.
23 August 2021, 18:00 PM