Mobile technology driving rapid AI adoption in Bangladesh: Telenor Asia

Mobile phones are playing a central role in Bangladesh's digital transformation, from online learning and financial services to daily tasks and access to information. Many of these activities are now supported by artificial intelligence, which is reshaping how people live and work. According to new findings, 96 percent of Bangladeshi internet users say they regularly use AI, up from 88 percent in 2024.

The figures come from Telenor Asia's "Digital Lives Decoded 2025: Building Trust in Bangladesh's AI Future" report, launched on December 8, 2025. The study is based on a survey of 1,000 internet users in Bangladesh and examines the rise of AI and the need for responsible and safe adoption.

Jon Omund Revhaug, Head of Telenor Asia, said, "As mobile phones continue to transform daily life in Bangladesh, they have become powerful enablers of smarter, more connected communities. With the increasing everyday adoption of AI, telecom operators have a unique opportunity and responsibility to build the secure digital infrastructure that underpins trustworthy AI. Connectivity is the foundation, and trust must be built into every layer. Telenor Asia remains committed to supporting Bangladesh's digital journey and ensuring that the benefits of mobile technology are accessible to all in a safe and secure way."

The report shows that mobile technology is driving smarter living in Bangladesh. People are using mobile phones for online learning (62%), remote work (54%) and financial management (50%). Growth in remote work (+39%) and budgeting (+36%) has been especially strong. Younger generations are adopting AI-led features such as voice assistants, health tracking and smart home tools. These shifts point to wider acceptance of everyday AI.

Almost six in ten people in Bangladesh now use some form of AI each day. Many turn to AI for content creation, personalised advice and help with daily tasks or shopping. Trust in AI-generated educational content and chatbots is high, and this trust feeds optimism about AI's impact on education and the economy.

AI use at work has risen to 62 percent, up from 44 percent in 2024. However, only half of workplace users say their organisations have a formal AI strategy. Writing and content creation are common uses, but fewer people use AI to manage routine tasks. The report notes scope for more awareness of AI's applications.

The study also highlights concerns, especially among younger users, about over-reliance on AI, job security and privacy. Younger people are the most frequent users of AI and feel confident using it, yet they also express worry about the pace of development. This mix of enthusiasm and caution shows a population eager to benefit from AI but seeking safeguards.

Jon Omund Revhaug said, "Alongside the optimism surrounding the potential of AI in Bangladesh, there is a pressing reality. As technology advances at pace, ensuring that everyone is connected and equipped to use these tools safely and effectively has never been more critical. Without access to connectivity or the skills to safely navigate the digital world, people are excluded from the digital ecosystem or left behind from the progress and opportunities that AI can enable. Our collective responsibility remains: continue working to bridge this divide and create a digital society where no one is left behind."