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Bangladesh Telephone Regulatory Commission (BTRC) has taken a wise decision by instructing the six private mobile phone operators to keep number 121 free from billing. The Chairman of the Commission Major General (Retd) Zia Ahmed has said that people who are availing services from these operators should not be burdened with extra money. He says there is no point to levy extra money by the operators when customers need to know something about their services. Operators, on the other hand, say that this will create problems for them as they will be flooded with customers' queries resulting in loss of revenues. We hope that BTRC will remain strict in its policy and apply this non billing system as soon as possible.
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