Banking service

T. Hossain, Shewrapara, Mirpur, Dhaka
On 27 December 2007 I went to Pubali Bank , Shewrapara branch, Mirpur, Dhaka to pay my telephone bill at about 12:10pm, but the guard on the door alerted me saying that no bill would be accepted after 12 noon. While I wanted to confirm this from an officer of the bank he also replied in the same fashion. Is it the standing order of Bangladesh Bank or has been self-designed by the said bank? I appeal to the authorities concerned to look into the matter.