Changing torn notes at bank counters
Photo: STAR
A few days ago I went to a private bank to deposit some money. But the person at the cash counter refused to accept three torn one hundred taka notes among other banknotes that I placed at the counter. She asked me to replace those with good notes. I was surprised and said that they could easily exchange those notes with Bangladesh Bank and I also showed them a poster circulated by Bangladesh Bank, near the cash counter, where it was written that the bank would accept torn notes. After much argument when I understood that it was futile to argue with her, I just changed those notes. I have seen many customers having trouble for the same reason. Despite Bangladesh Bank's open declaration, the banks are not following the rules and harassing the customers. I request Bangladesh Bank to look into the matter so that the bank employees may refrain from subjecting its clients and other service users to further harassment.
For all latest news, follow The Daily Star's Google News channel.
Comments