Tele health service at 10600-1
Mr Syedur Rahman, lecturer of a private college in Sylhet was worried about the health of his mother Anowara Khatun, a house wife staying at Rajshahi and suffering from severe pain in the joints of her legs and back. Though it is a relatively common problem among the older ladies of our country, he could not arrange any consultation with a physician for her mother due to the distance between Sylhet and Rajshahi.
But when Mr Syedur Rahman read the news of tele health service of Japan Bangladesh Friendship Hospital in a daily newspaper, he dialed 10600, talked to a doctor over there and arranged a teleconference with the tele doctor, his mother Mrs Anowara Khatun and himself.
After discussion, the doctor talked to the patient and her son about the condition and gave primary opinion about the diagnosis. Then he prescribed some medicine applicable in this situation and told them where to go and what measures should be taken if there is no change. Both the mother and the son was very much thankful to the doctor and did not hesitate to express their satisfaction in words. Thus the tele health service is delivering services to a huge number of patients every day from different corners of the country.
10600 and 10601 are the tele health hotlines open round the clock. Any caller from any corner of the country using any telephone operating system can reach the service just by dialing 10600 or 10601.
JBFH are receiving calls from different people asking for treatment of their medical problems, advise on child's health, advise on general health in this extreme heat wave. Their dedicated doctors are answering them.
Dr Bipul Sarkar, a senior medical officer of JBFH said, "Our mission is to provide a medical information source and service just a call away from the patient across the country. This service includes medical advice, information about diagnostic centres and clinics nearer to the location of the calling patient along with specialists' consultation, electronic prescription and transportation of the patient."
"It should be mentioned that, this service is totally non-profitable. So the caller will have to pay only the regular toll of the operator, not any special or extra toll for talking to 10600 and 10601 and having consultation", he added.
Mr Mahbubul Alam, Director Admin of JBFH informed that they have many plans to expand their programme to provide more facilities to the patients. They are already working in this regard.
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