City bus service

Shamim Ahmed, Gulshan, Dhaka

I am a regular commuter of the city bus service, both public and private. For a number of reasons, the authorities concerned should pay more attention to make it user friendly. The city buses simply do not park in the bus terminal or the space designated. Most of them tend to park in the middle of the road and create severe traffic congestion. The passengers are crammed till they suffer from shortage of air. Almost all the city buses lack proper painting. These are usually discoloured, worn-out and in dilapidated condition. The seats are dirty and in some places the seats are missing. The fans and the lights are not operating. The floor lay strewn with peanut shells and sugarcane wastes. The floor has not been cleaned or washed for ages. There is no dress code for the drivers or the helpers. Most of them sport dirty clothes. Some are even found in lungi and ganjee in the driving seat. And to cap it all, reckless driving and yelling of the helpers create a sense of insecurity among the commuters. Of late, there has been an increase in the bus fare but the service continues to be the same!