Klarna, a Swedish fintech company, once bragged that its AI could replace 700 customer service jobs, but is now scrambling to rehire human workers after its chatbot experiment backfired. Just months after freezing hiring and letting its workforce shrink by 22% through attrition, CEO Sebastian Siemiatkowski admitted the company’s aggressive AI shift sacrificed service quality.

Bangladesh’s recent enactment of the Cyber Security Ordinance 2025 marks a pivotal moment in the nation’s ongoing efforts to secure its digital ecosystem. This ordinance, which follows the contentious Cyber Security Act of 2023, promises a more balanced and rights-conscious approach. Significantly, it includes provisions criminalising cybercrimes involving artificial intelligence (AI)—a first for South Asia, and a necessary step given the escalating misuse of such technologies.

May 1 and 2 gave us something rare. A proper show. Curated Cars wasn’t just another excuse to hang out and say, “Bro, my car faster.” This was for the real enthusiasts—the ones who actually know what a Jaguar S-Type is and don’t think a McLaren is just a footballer. So what did they do differently?

Here are our picks for jobs of the week. Check out the article for more details.

On May 10, in an address to the College of Cardinals following his election, Pope Leo XIV revealed that artificial intelligence (AI) played a role in guiding his choice of papal name, the formal name taken by a pope upon ascending to the role. 

Whether you’re navigating team meetings, drafting emails, or negotiating deadlines, how you communicate can make or break your professional relationships—and your reputation. But here’s the thing: effective communication isn’t just about 'what' you say. It’s about 'how' you say it, 'when' you say it, and 'who' you’re saying it to.

The round also saw participation from Team Ignite Partners and a group of strategic angel investors.

Google has agreed to pay $1.375 billion to settle a Texas lawsuit alleging the company violated user privacy by collecting sensitive data without proper consent, Texas Attorney General Ken Paxton announced Friday, according to a recent report by Reuters.

The newly elected Pope Leo XIV, formerly Cardinal Robert Francis Prevost, appears to bring a personal touch to the papacy that includes a quiet passion for word games and cinema. According to his older brother, Pope Leo XIV is a regular player of digital puzzles such as Wordle and Words with Friends, which the pair continue to play together daily.

Microsoft co-founder Bill Gates has announced on May 8 that he plans to donate nearly all of his wealth within the next two decades, significantly accelerating the timeline for winding down the Bill & Melinda Gates Foundation. 

Fidji Simo, the current CEO of Instacart, is set to join OpenAI as CEO of Applications, the company announced on May 7. 

Shojag, a mobile application launched by Bangladeshi entrepreneurs Monzur Morshed and Atiqur Rahman, seeks to bridge the gap between citizens and emergency responders through real-time, location-based alerts.

Meta executives, including CEO Mark Zuckerberg and Instagram head Adam Mosseri, openly acknowledged TikTok's dominance over Facebook and Instagram in key areas of social media engagement, during discussions dated February 2022, filed as part of the US Federal Trade Commission's (FTC) antitrust lawsuit against Meta, according to a recent report by TechCrunch.

Google has laid off approximately 200 employees from its global business unit, which handles sales and partnerships, according to a recent report by The Information. The move comes as major tech companies continue shifting resources toward artificial intelligence (AI) and data centre investments while scaling back in other areas.

Startup Bangladesh Limited (SBL), the government-backed venture capital arm of the ICT Division, has announced a strategic investment in Shikho, an EdTech startup, in a move aimed at accelerating the adoption of AI-driven learning tools across Bangladesh on May 7.

OpenAI plans to significantly decrease the revenue share it provides to Microsoft, its largest investor, according to a report by The Information. Currently, OpenAI shares 20% of its revenue with Microsoft under an agreement that runs through 2030, but this share is expected to drop to 10% or lower by the end of the decade, states the report. 

The marketing world is undergoing a seismic transformation. As generative artificial intelligence (gen AI) matures from a technical novelty into a strategic necessity, marketing professionals are being forced to adapt at a pace unprecedented in recent memory. No longer confined to the realms of data science or IT, AI has become central to the everyday operations of marketing departments, not just enhancing productivity, but fundamentally reshaping the structure, skills, and strategy of marketing teams worldwide.

Today, Skype, the app that once connected me to so many important moments, is officially gone. It’s a strange feeling. Sure, I have switched to Messenger for chats and Zoom for meetings like everyone else. But I can’t help but feel a little sad. Few things else carry the same level of nostalgia as that familiar blue icon.

Apple could split its iPhone 18 lineup across two different launch windows, with Pro models arriving in late 2026 and standard versions following in early 2027, according to analyst Ming-Chi Kuo and a report from The Information. This would mark a major shift from Apple’s traditional fall-only release cycle.

Honor has officially launched the Honor X8c smartphone in Bangladesh.