BRAC Bank opens client service unit for international trade

BRAC Bank has opened a dedicated client service unit in a bid to facilitate international trade for its corporate and institutional customers.

Tareq Refat Ullah Khan, acting managing director and CEO of the bank, inaugurated the service unit at the bank's head office in the capital's Gulshan on Wednesday, said a press release.

Commenting on the launch of the service unit, Khan said, "Our prime objective of establishing the dedicated unit is to enhance customer experience, improve efficiency, and reduce turnaround time of trade operations."

"This serves as a stepping stone as BRAC Bank has set a strategy to become the most preferred transactional banking partner for corporate and institutional conglomerates," he added.

Equipped with the most advanced technology and powered by an expert trade services team, the unit will smoothen clients' export and import services.

The client-centric service team will extend one-stop personalised services and proactive issue resolution, ensuring a smooth banking experience.