Opening a bank account
Recently, I went through a new hassle in a govt. office. I had to open an account in any branch of Sonali Bank. So I went to branch close to my residence-- Mirpur Industrial Branch, Sonali Bank. To open an account, the bank official asked for my national identity card (NID), commissioner certificate, testimony from my office-boss, my academic papers and attestation from any account holder of Sonali Bank's that branch. I got everything ready spending at least three days. And at the last moment, when all the procedures were going to be complete a bank official ordered me to go to any branch nearer to my office. I informed him that my office was located in Gulshan but I reside in Pallabi, Mirpur. I need an account with this branch. With due respect, I questioned him whether there was any rule, regulation or restriction to let me have an account in that branch. To be noted, I was very polite and sober in my dealing with him. But he was rude from the very beginning. I was astonished. Being disappointed at that I went to another Sonali Bank branch in Mirpur-12 the next day. That branch asked for nothing but NID card and allowed me to have an account number. Completing all the procedures took me near about four hours. I think it was too much and such hassle is very commonplace in almost all government offices. Nowhere we can blame or report against these irregularities and inconveniences. So our suffering has no end.
Things cannot change overnight. But at least we can expect behavioural change in these offices.
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