Background of Advanced Certificate in Managerial Communication (ACMC) conducted by Institute of Busi

Management Development Program (MDP) of Institute of Business Administration (IBA), University of Dhaka launched this innovative course to help individual managers polish their communication, as well as interpersonal skills, to excel in their career. Advanced Certificate in Managerial Communication (ACMC) is a six-week certificate course in managerial communication and interpersonal skill development for professionals working in various sectors. The course is intended to enhance the capability of individual managers for improved communication through heightened awareness, adaptive mindset, and new techniques learnt. The course is thus useful for managers irrespective of discipline, tier or industry.

Interpersonal and communication skills are keys to workplace success and can be the difference between an excellent manager and a poor one. For managers to understand co-workers, train them, direct them, and drive them towards fulfilling organizational goals. Managers themselves need to be equipped with the communication skills and professional attitude which make them effective leaders.

In this course, students will learn the techniques and processes involved in writing and speaking, specially communicating effectively in the real life business world. They will learn to apply the direct pattern to business correspondence; handle negative as well as persuasive situations. Also, they will develop report presentation skills by writing reports and then adapting them for oral presentation. The course will equip the students with the required skills to write effective job application letters & resumes. Competent language usage will be emphasized throughout the course, as will individual and group work. Finally, this course will equip the participants with the essential professional communication skills & the right attitude required to excel in the workplace.

The methods of instruction will include a wide variety of student-friendly, easy-to-learn techniques. Through lecture and example, the instructor will explain and demonstrate concepts which the participants will get to test themselves by performing oral and written exercises in class. Collaborative assignments will be handed out so as to boost team performance of participants, and cases and exercises will be provided to ensure the development of their problem-solving ability in a simulated real world perspective. Starting on September 6th 2013, ACMC classes are held only on weekends to enable working professionals attend classes without disrupting their regular work schedules. Participants will be immersed in assignments, exercises, exams in a rigorous pedagogy and the successful participants will be awarded the advanced certificate.

The Course Coordinator of the ACMC program, Mohammad Saif Noman Khan, Assistant Professor at IBA, University of Dhaka, opined that the course has specifically been adapted for professionals working in both the public as well as private sector. With almost ten years of experience in teaching managerial communication in undergraduate, graduate and executive education programs professor Khan believes this course will help participants develop a receptive mindset and accommodative attitudes for enabling effective and unbiased communication in their everyday workplace.

This first of its kind course on managerial communication ACMC certainly strengthens IBA's pioneering role in providing world class business education in Bangladesh both for the students as well as professionals. MDP envisions is to run this course regularly, going forward to continue its commitment of enhancing the skills of managers in Bangladesh.

For any queries regarding the above please contact at

saif.noman@iba-du.edu