Mercantile Bank launches CRM booth

Mercantile Bank PLC launched a CRM booth at its head office in the capital today, offering 24/7 cash deposit and withdrawal services through a single machine.

Mati Ul Hasan, managing director of the bank, inaugurated the facility as chief guest, the bank said in a press release.

The CRM (cash recycle machine) allows account holders to deposit and withdraw cash seamlessly, with deposits credited to accounts instantly.

Additional services available through the machine include mobile recharge, credit and prepaid card payments, bKash cash out, PIN changes, and mini statements, providing customers with greater convenience and flexibility.

Adil Raihan, Shamim Ahmed and Ashim Kumar Saha, deputy managing directors of the bank, attended the programme.

Shah Md Sohel Khurshid, Mohammad Iqbal Rezwan, and Md Abdul Halim, senior executive vice-presidents of the bank, Muhammad Mahmud Hasan, chief technology officer, Mostafizur Rahman, senior vice-president and HOC, and Md Mukitul Kabir, vice-president, along with other senior officials of the head office of the lender were also present.