Interpersonal Communication: Communicating with Confidence

Overview
Are you reluctant to voice your opinions to your colleagues for fear they'll be judged negatively? Do you find yourself avoiding awkward communication situations? Confident interpersonal communication skills are essential for healthy and successful relationships, whether personal or professional. Communicators have an enormous advantage if their relationships are based on rapport-building trust and credibility. You also need to use specific communication behaviors to project confidence in all your verbal and nonverbal interactions. The course shows you how the essential elements of trust, credibility, and specific confident communication behaviors bring about confident communication and enhance your influence. It highlights the advantages of communicating with confidence, explores the construction of trust and credibility, and clarifies how trust and credibility result in confident communications.

Target audience
Individuals who want to develop or refresh their interpersonal communication skills

Expected duration: 1.0 hour