What are they doing?
In the early hours of July 12, 2009 I happened to be present at ZIA to see off a relative. It was 04.00 hrs in the morning and passengers of the Gulf flight to Bahrain were checking in. As I was returning I was surrounded by a few passengers with request to fill in their embarkation forms. They admitted that they don't know how to write. I tried to divert them to "probashee kallyan desk" but found the same empty. The check in counter persons behaved with the would be NRB's so harshly that they dared not to approach them. Needless to say I filled in their forms and wondered, is it the right behaviour to our foreign exchange earners? Why there should be a decorated desk if help is not available when necessary.
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