Mobile data to carry forward after March 15, not March 1: BTRC

Star Business Report

The telecom regulator has given the operators additional 15 days to implement a directive that cuts the number of offers and enables customers to carry forward their unused internet data of the current deal to the next one.

The Bangladesh Telecommunication Regulatory Commission (BTRC) in a press release said that the directive will be implemented by the operators from March 16 instead of March 1.

According to the new directives, an operator can offer 95 packages across three categories: regular packages, customer-centric special packages, and research and development packages.

The number of regular packages, which are aimed at all types of subscribers, could be as high as 50, while the number of customer-centric special packages, which are for targeted groups of customers, will be a maximum of 35.

The rest 10 will come in the research and development category to allow operators to analyse the viability of packages and trends.

Every package will contain four types of duration: 3-day, 7-day, 15-day, and 30-day.

The unused data can be carried forward if customers purchase the same package before its expiration, regardless of duration.

For example, if a customer currently buys a package offering 7GB of data and 100 minutes of talk-time for three days but cannot use up the data or talk-time within the stipulated time, the purchase does not carry into their next subscription.

But from March 16, the customers will be able to transfer the unused data and talk-time to the same package if it is bought before the existing offer expires.